All Majestic Memberships are managed by the App Store and Google Play. Our Support Team has limited to nonexistent access to your subscription or billing information. 

There are generally no refunds for partially used periods, unused or accidental subscriptions, or on the grounds of disliking the app. However, if you feel strongly that you deserve a refund, there are a few things you can do.

iOS

  1. Sign into iTunes on a computer.
  2. Select the iTunes Store.
  3. Navigate to the store section and  select 'Account' from the sidebar.
  4. Sign in with your Apple ID info.
  5. Scroll down to ‘Purchase History’ and click ‘See All’.
  6. Find your Feeld transaction and select ‘More’.
  7. Click on ‘Report a Problem’.
  8. You will be directed to a new page where you can choose the issue that affects you from the drop-down menu.
  9. Further explain your issue and your refund request.
  10. Click 'Submit'. Apple will review your refund request and let you know their decision.

Please note that the App Store is the only entity that can issue refunds for any of its apps, including Feeld. 

Android

  • If it's been less that 48 hours since the charge occurred, it's best to contact Google Play directly to request a refund.
  • If it's been more than 48 hours since the charge occurred or you were refused by Google Play, contact Feeld Support with your Google Play Order ID and explain your circumstances in detail. Please note that our refund policy above applies. You can find your Order ID in your emails on your most recent Google Play receipt, or by logging into payments.google.com.


📮 Finally, if you've had a disappointing experience using Majestic - let us know and we'll do our best to help. To contact Support please tap the messaging launcher in the left hand-side corner.
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