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Registration and Login
Error: 'We cannot register you. You do not fulfil registration requirements.'
Error: 'We cannot register you. You do not fulfil registration requirements.'
I'm having trouble logging in.
Support at Feeld avatar
Written by Support at Feeld
Updated over a week ago

If you receive see this message while attempting to log in: 'We cannot register you. You do not fulfil registration requirements.'

​​You can try the following steps:

On iOS devices:

  1. Check if you have the latest version of the Feeld app and try logging in again.

  2. Open device settings, scroll down and select Safari.

  3. Select Clear History & Website Data.

  4. Try logging back in to Feeld.

On Android devices:

  1. Check if you have the latest version of the Feeld app and try logging in again.

  2. Open Chrome.

  3. At the top right, tap More > History.

  4. Tap Clear browsing data.

  5. Next to Time range, tap All time.

  6. Check Browsing history and uncheck any other data you don't want to delete.

  7. Tap Clear data.

  8. Try logging back in to Feeld.

If this doesn't work, and your Feeld account is connected to Facebook:

  1. Check if you are 18 or older on your Facebook account.

  2. Make sure that you have have at least one profile photo on Facebook.

​❗️ If this workaround doesn't help, please reach out to our Support team by using the chat icon in the lower right corner of this screen.

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