If you've purchased Pings but they don't appear in your account:
Go to Settings > Pings > select the amount you bought > tap Continue, but stop before confirming on the purchase screen. Do not re-buy them.
If you had an unfinished purchase, you may see a confirmation message instead of seeing again the purchase screen, or the Pings will be added after a few minutes.
❗️If you see a screen prompting you to confirm a new purchase, cancel and do not re-buy the Pings. Please send us a screenshot of the email receipt using the chat icon in the lower right corner of this screen and we'll manually add them for you.