If you tap on the profile of one or more of your Connections and nothing happens, it could be that your Connection‘s profile has been blocked.

You may be able to send messages to your blocked Connections, and the messages may appear Delivered, but your blocked Connections won't be able to read those messages.

We're investigating what's causing this issue, as members shouldn't be able to message blocked profiles at all, but in the meantime you will find that you cannot access your blocked Connections' profiles.

Blocked members may appeal their block and, if the block is lifted, you will be able to access their profiles again.

❗️If you're not able to access a Connection's profile, and you're not sure they're blocked, please contact us by using the chat icon in the lower right corner of this screen, or email us at [email protected]. We won't be able to share any details of the block or your Connection with you for privacy reasons, but we'll confirm if the behaviour you're experiencing is expected.

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