Troubleshooting

Solutions to common problems.

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16 articles in this collection
Written by Ana and Evie
Common problems

I can't log in

Reasons why you might not be able to log in.
Ana avatar
Written by Ana
Updated over a week ago

Why is my account blocked?

How to unblock your profile.
Evie avatar
Written by Evie
Updated over a week ago

How do I know the chat function is working?

Sent, delivered, and seen: explained
Evie avatar
Written by Evie
Updated over a week ago

I'm not making any Connections

A handy guide to meeting people on Feeld.
Evie avatar
Written by Evie
Updated over a week ago

Are people seeing my profile?

How the Feeld algorithm works.
Evie avatar
Written by Evie
Updated over a week ago

I'm seeing profiles in 'Who likes you' that I've already removed

The same profiles are coming up again.
Evie avatar
Written by Evie
Updated over a week ago

I can't upload photos

Troubleshooting for photo upload problems.
Evie avatar
Written by Evie
Updated over a week ago

I'm having trouble pairing

I get an error linking profiles with my partner
Ana avatar
Written by Ana
Updated over a week ago

My location is wrong

When Feeld doesn't sync your new location.
Ana avatar
Written by Ana
Updated over a week ago

Why can't I click to view my Connection's partner?

Evie avatar
Written by Evie
Updated over a week ago

Why do I see people in Discover outside my age parameters?

I'm being shown people older or younger than what I'm looking for.
Evie avatar
Written by Evie
Updated over a week ago

I'm having trouble with SMS verification

I haven't received the verification code
Evie avatar
Written by Evie
Updated over a week ago

My Facebook profile got suspended

How do I log in to my Feeld profile?
Evie avatar
Written by Evie
Updated over a week ago