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Troubleshooting
Find here the most common problems and how to solve them.
Feeld is no longer available in Russia
I can't log in
Why is my account blocked?
I have Android 7 or below, or iOS 12 or below, on my phone. Can I use the Feeld app?
I'm stuck in a login loop
I haven't received a magic link
The magic link doesn't work
Error: 'Your phone number is already in use'
I'm having trouble with SMS verification
I don't have access to my Facebook account
Error: 'We cannot register you. You do not fulfil registration requirements.'
Error: 'Check the data you're sharing with Feeld'
When I try to start a new chat, or disconnect from a chat, nothing seems to happen
What does it mean when it says a person has "left the chat"?
I'm not making any Connections
Are people seeing my profile?
My location is wrong
My Connections have disappeared
I lost a Connection
One of my chats appears as 'Terminated', and it's not possible to send messages to it. Why?
How can I see more people?
Why can't I tap to view my Connection's partner?
How do I know if my message has been delivered?
Why do I see people outside my age parameters in Discover?
I'm still seeing profiles in Discover or Who Likes You that I've already liked or disliked
I've bought Pings but they don't appear in my account