Troubleshooting
Find here the most common problems and how to solve them.
- How can I contact support?
- How do I find the version of my Feeld app?
- I log in using Facebook. How do I find my Feeld ID?
- I have Android 7 or below, or iOS 12 or below, on my phone. Can I use the Feeld app?
- I purchased Majestic but I can't use Majestic features
- I've bought Pings but they don't appear in my account
- My Feeld app is linked to the wrong Google account
- I can't log in
- My phone number is already in use
- I'm having trouble with SMS verification
- The magic link doesn't work
- I haven't received a magic link
- I lost access to my Facebook linked to my Feeld account
- Are people seeing my profile?
- I'm not making any Connections
- How can I see more people?
- My location is wrong
- Why do I see people outside my age parameters in Discover?
- I'm still seeing profiles in Discover or Who Likes You that I've already liked or disliked
- My Connections have disappeared
- I lost a Connection
- How do I know if my messages have been delivered?
- One of my Connections has "left the chat". What does this mean?
- One of my chats appears as 'Terminated', and it's not possible to send messages to it. Why?
- I can't upload photos
- What are Forbidden Photos?
- I'm having trouble pairing my account with my partner's account
- Why can't I tap to view my Connection's partner?